Find the answers
to your questions!

Can we choose only one module of the solution?
The Innovorder solution, which offers a complete ecosystem of solutions, has been designed by module. This means that each module can be used independently of the others, although the full value of the solution is realized when it is deployed as a whole.
What level of customer support does Innovorder offer?
Innovorder has an in-house level 1, 2 and 3 support team, which answers by e-mail and telephone and can, if necessary, send technicians on site. We can build a customized support offer according to your needs.
How many clients does Innovorder work with?
Innovorder works with nearly 800 customers, small and large restaurant chains.
How is Innovorder structured?
Innovorder has a team of nearly 90 people, half of whom are dedicated to R&D to develop the solution.
Does Innovorder own its solution?
Our solution was developed 100% in-house, in France, without ever subcontracting!
How long does it take to deploy the Innovorder solution?
The Innovorder solution is a unique SaaS solution deployed at all our customers. A deployment takes on average between 2 and 5 weeks depending on the complexity of the project and our deployment schedule.
Can we trust a start-up?
Innovorder is an innovative company that works with the largest restaurant groups and has a solid financial base to develop its business over the long term.
Does the solution work without internet?
We have developed a degraded mode that allows a normal use of the solution without internet. For modules requiring internet (e-commerce..), we can install back up solutions (routers, 4G...).
Do the evolutions of the solution pay off?
We update our solution every month and operate in SaaS mode, which means that each update benefits all of our customers, free of charge.
What is Innovorder's business model?
Innovorder provides a plug & play solution in SaaS mode: hardware, service (installation, training, etc.), license, maintenance and updates. Pricing is in the form of a quarterly or annual subscription, and we can build customized offers according to your expectations.
In which countries is Innovorder deployed?
Innovorder has deployed its solutions in France, Belgium, Switzerland and Luxembourg.
Why work with Innovorder?
Innovorder has developed a unique point-of-sale digitalization solution coupled with strong human support. Working with Innovorder is the certainty of seeing your business grow, improving your efficiency and better managing your network, all in a strong partnership relationship.