How Smash Smash became a management ace thanks to Innovorder

Franchise

How Smash Smash became a management ace thanks to Innovorder

As a Smash Smash franchisee in Bordeaux, Guillaume has set up his restaurant on Rue Sainte-Catherine, Europe's biggest pedestrian street (18,000 pedestrians/day)! 

Her challenge? To manage his point of sale as effectively as possible, so as to attract the maximum number of customers and serve them on time. To achieve this, he turned to Innovorder. 

Its average shopping basket is 30% higher

By installing a kiosk, not only has he streamlined order-taking and relieved an employee who can concentrate on service and cooking, but he has also boosted his average basket. 

"On average, the average basket is 30% higher at the kiosk than at the till, because the cashier doesn't always have time to offer a dessert or a menu, which the kiosk systematically does." 

The touch-sensitive cash register has become his restaurant's control tower 

Guillaume relies on his Innovorder cash register to automatically receive all his orders (terminal, delivery and click & collect). The cash register collects all orders in a single location, and provides an overview of all the metrics essential for running the restaurant.

His favorite feature: the Heat Map

Guillaume loves Innovorder's Heat Map because it enables him to track his sales by day and by hour at a glance, and thus to manage his payroll correctly according to his activity.

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